Private Tour in Italy: our past clients Italy tours reviews

Italy reviews: our past clients Italy tours reviews

Read a few of our customers reviews about our tours, transfers and excursions in Italy

Here are some comments about our services, from a few of our customers.
Please note, we quote all customer testimonials verbatim (exactly as they were sent to us)

This is a thank you for the wonderful job you did for us these past 10 days with tours to Florence, Rome and Sicily. I will definitely recommend your company to my clients who will be needing private tours in Italy.

Again, thank you!

NY - USA (Travel Agent)
Florence & PisaRome the Eternal CityTaormina & Mt. Etna
Dear Jeanne and team from Prestige Rent

We have just returned from our holiday in Europe.

We would like to express our grateful thanks to you for making our trip to Milan and Venice such a wonderful start to our cruise to the Black Sea.

The drivers on both transfers were super efficient, very professional and helpful. We had no problems communicating with them too. The coaches were very clean and comfortable. Even the time taken for our journey to Venice felt like it was only an hour instead of 3!!

We will definitely recommend your services to our friends who will be traveling your way in the near future.

Congratulations and keep up the good work!

Best regards

Transfer Milan MXP Airport to Milan Hotel
Transfer Milan Hotel to Venice Hotel
Dear Jeanne:

Just a little note to thank you for the wonderful service that we received in Naples, Italy.

Send our best wishes and congratulations to Luigi, our driver who was excellent. The lunch at La Tagliata, was the best!
Positano and Pompeii, was unforgettable!

We are very pleased and we will recommend your services to all of my friends and coworkers here at Banco Santander.
Your service, communications, attention to details and personal service is the best!

Thank you very much,
Pompeii, Sorrento & Positano
Good day

I would like to thank you all for your excellent service during our recent visit to Italy.  We sailed from Barcelona on the Carnival Breeze and I booked 3 tours for us in Italy with Prestige Rent.

In Florence we had Gianfranco, in Rome for Amore and Sorento Carmine.  All 3 were wonderfull, they new the area and we had a blast. We were 6 travelling together and we wanted to skip the crowds and also with my parents travelling with us, I wanted them to be comfortable. The minivans were great, punctual and the aircons a saviour. Special thanks to Amore who took us to a lovely tratoria for lunch as it was my birthday.

I will definitely recomend the company for other tourists.


South Africa
Florence & PisaRome the Eternal CityPompeii, Sorrento & Positano
We had a wonderful time in Italy and the drivers provided by Prestige Rent were great. I would like to complete a survey so I can provide my wonderful comments for the drivers. Does Prestge Rent have an electronic form I can complete.

Florence & PisaRome the Eternal CityPompeii, Sorrento & PositanoTaormina & Mt. Etna
I have returned from hosting a group of family and friends at a Villa in Tuscany. I used Prestige for several transfers and two tours. Your service was excellent. All cars arrived on time, were in very good condition, and the drivers were courteous and knowledgeable. Without exception we enjoyed our interactions with each driver, but I might especially mention Andrea, who was our driver on the tour to Pisa and Lucca. As was true of the others, he was very helpful and, in his case, he was exceptionally knowledgeable regarding subjects of special interest to us, including history of the region, its art and architecture.
Thank you for your excellent service. I feel confident in recommending your company to all my friends.

Siena & San GimignanoPisa & LuccaTransfer apt firenze - Villa Impruneta
Hi Jeanne,

We have finally got home from our “Big Holiday”. Wendy and I would like to thank you, Amour (our driver) and Prestige Rent for a fantastic day in Rome. The service was exceptional and our driver was knowledgeable, friendly and courteous. It was obvious that Amour has a love of the city and his enthusiasm shone through making the day even more memorable. We only had a day in Rome and we realised that we had to make the most of every minute we had. It was indeed a full on day and we were able to see so many sights which we would never had been able to do using conventional methods of transport.


TASMANIA- Australia
Rome the Eternal City
Dear Sir,
I am writing to inform you of the fantastic time we had with Amor, our driver/tour guide on our visit to Roma. He was the best and so full of information about this wonderful city. We were given the best day and could not have asked for more. We tell all our friends about it and hope it brings some more business your way, but make sure you give them the best driver/ tour guide, Amor. Sorry for the delay in getting this to you but it has been very busy time for us since returning.
Rome the Eternal City
Hi Saverio:
Well we finally made it back home after a very long and problem filled trip. Many hazards along the way........ delays in Paris, missed flights, long connection waits and rescheduled routes that took us 30 hours to get back to Houston. However, it was all worth it.

Thank you so much for making this a very memorable trip for all of us.

The tours could not have been any better!

Both Stephano and Alberto did a fantastic job of carting us around, pointing out all the significant sites and entertaining us with conversation as well. They are delightful gentlemen. They pour a pretty good glass of wine also!!

We all loved the TUSCANY area and can now understand why you have decided to settle there. If and when we get back to Italy rest assured we will use your services again.

Thanks again for your assistance and if you should ever decide to visit the U.S you must include Houston in your stops and visit with us.

God Bless and Ciao
Hey Jeannie

THANK YOU AGAIN for all the help organizing the trip!! It was amazing and everyone had a BLAST!!! I think everyone understood the benefit of organzed trips after Rome (crazy city and a great guide) and then Friday we all got lost in Siena on the transit bus - 2 hrs later we found our cars....haha (that is a story to share)

Got home late last night from my flight from Naples...Capri, it was so beautiful and warm there....I fell in love with that little town!!

Anyway, I plan on sending you an email after I rest as I have pictures to share with you and some that I promised Stefano I would send you to give to him (one involved a kiss on the cheek..lol).

I also wanted to let you know the group all thought you were amazing and you can be assured they will all have your information in case they make it back or know someone that is so they can utilize your company while in Italy!!.

Anyway, I will email soon

Talk later
Dear Saverio,

Just a long overdue note to thank you for making our 2 day visit to Florence / Pisa / Chianti so very memorable. We have raved about you all over the States!

You made our visit so much more enjoyable and entertaining. My wife and mother-in-law fell in love with you and your Italian charm. I had to listen at the next 6 ports how everyone wished that Saverio was with us.

We were completely satisfied with all of your recommendations. You were always so kind to our children as well.

We are planning on coming back in next year for another trip to Florence; perhaps this time to the outlets.

Of course, we will be requesting you again!

Hello Saverio, Stefano and Jeannie

I wanted to THANK YOU for the excellent service your staff provided us (Lorrie & Ed, Beth and me) in Italy. They thoroughly exceeded all of my expectations. From Venice to Sorrento to Florence..what a fabulous time we had. And I must say, Claudio certainly went above and beyond. Even with the problems we had with the Van on our trip from Rome to Florence, and the ridiculous amount of luggage we had, he never lost his sense of humor. He was always extremely courteous, professional and really wanted us to have a good time. I hope he enjoyed us as much as we enjoyed him ! This was a dream come true for me.

It would not have been possible without your assistance. Thank you from the bottom of my heart. Hopefully, I will be able to contact you again for my next visit to Italy. I am definitely coming back !

Jeannie, Claudio said he thought your family was from Abruzzi, that is where my family is from. They are from Teramo, I still have cousins there.

Ciao Rosemary
Dear Jeanne...

We just wanted to send our very special "thank you" for the service your company supplied during our "day of disaster travel".

The flight from London to Rome went through severe thunderstorms in the approach to Rome...one of the worst we have ever been through. Upon arrival, we had to wait an hour to clear Passport Control, and then found that one piece of our luggage was missing.

You cannot imagine how happy we were to see your driver still waiting patiently for us!!!! At that late hour, we do not know what we would have done without him.

Anytime you need or want a testimonial for PrestigeRent, just ask us!

Thank you again...

P.S. I tried the tripe sandwich at the Market! Very good. Thank you.
I want to thank you so much for the wonderful tours your company put together for us. You spoiled us!

After going to Florence/Pisa and Rome, we did not want to go on any Holland America Tours!

Nothing could compare.

Your drivers were great.

I am your biggest fan here in Washington State. If anyone is planning on going to the Mediterranean, I will be sure to encourage them to use your company.

From the bottom of my heart, thank you.
Hi Jeanne,

I cannot begin to tell you how impressed we were with your services! I already mentioned Frederica and Giovanni and then there was Claudio-what can I say about him???

He was absolutely fantastic-he took us to some truly great places that we might not otherwise have seen. He was very professional and a great driver but the best part was he was so much fun!!!!!

We truly enjoyed our time with him and would certainly recommend your services and drivers to anyone. You made our vacation in Italy truly memorable and we can't wait to come back!!!!

Thanks again for everything!

Hi, Jeane:

Use us as a reference. Enzo did a great job of bringing history to life in our walking tour of Rome with humor and passion and real knowledge. He has the energy to deliver beyond expectations on the one hand, and kind people skills on the other. A very sincere, intelligent and likeable teacher and entertainer. First class experience everyone in our 14-person group agreed unanimously.

Thank you!

Irina and I just wanted to let you know how much we enjoyed our time with Stephano on our recent visit to Florence. Stephano is such a kind and friendly man and he showed every kindness toward us. He is a big asset to you business and I cannot speak enough to tell you how wonderful he made our time together. He is a very personable man and a very, very good and safe driver.

Please pass our thanks on to him and we wish him and his family all the best.

Kindest Regards,

It was a pleasure to meet you on our trip to europe.Many thanks for taking us around Florence and Pisa.

All of the group had a wonderful time in all our destinations but more so in Florence/Naples/Rome/Venice thanks to you and your team.

So please pass onto all concerned (giovanni/Gianluca/Lady in venice whos name i have forgotten) our thanks for doing such a great Job.

We will have no hesitation in recomending your company to anyone.

Dont forget if you are ever in Barbados please let us know

Kind Regards
I just wanted to let you know that our recent trip to Italy was great. All the arrangements made through you were fantastic. I would like to especially note that our guide in Rome, Manny, was outstanding.

He was so excited to show us his city and he was so knowledgable. Thank you again for all your help, I work in the travel industry and have reccommended your company to anyone traveling to Italy.

Thanks again,
This time my husband fell in love with Italy also!

We had a wonderful day in Florence. We also ran into Stephan on our trip, which made it seem like a very "small world".

It was fun to be able to say "hi" to him.

The view from Michelangelo's Square was amazing. A view I will always remember.

Again, I have spread the word regarding how wonderful your service is, and I wish you and your staff all the best.

Best of luck to you Saverio.

Most Sincerely,
Thank you so much for your wonderful service Limousine Tour gave our group of seven on Tuesday, October 11, 2005.

Our tour consisted of the 9 hours thru Pisa & Florence, Italy.

The eight passenger luxury van was roomy and a pleasant ride through the country side.

Our driver Alberto was a jewel. Alberto was professional, yet warm and friendly. Our group could not have asked for a better driver.

His knowledge about Florence made all of our choices very easy. After returning to our cruise ship that evening I told everyone who would listen about your services.

I will be in Italy again next year and will use you again.

Please give Alberto our best and tell him that he made 7 Americans very happy that day.

Again, my many thanks.
I wish to thank you on behalf of myself, who made the arrangements as well as the other family members in the group of 4, on the SUPERB job you did for us.

Our trip was spread over 3 cities and 15 days and at every time we needed transfers, tours, or just transportation your people were there waiting.

I worked with a wonderful lady by the name of Michelle, who not only fulfilled our every need, [there were some, I'm sure not routine since we traveled with a wheelchair] but when we ran into a problem of our own making, she came to our rescue within moment.

She gave us her in country phone number incase it was needed and were we very glad we had it!!!

In fact everyone you had provided for our service was excellent and most went that extra mile to see to our comfort and needs. Thank you for everything it was a truly an enjoyable association, and I would highly recommend to anyone traveling in Italy they use your services.

Thank you again,
Just a short note to let you know how pleased we all were with your services.

Max was excellent.

He knew exactly what we wanted and made our time in Rome even better than we expected. We all agree it was the best part of our trip. I will keep your email address and recommend both you and Max.

Thanks again and please send our sincere thanks and warm regards to Max. Also the, company you suggested for Sicily was excellent too, we had a guide named Veronica also very good.

My husband and I and two other couples have just returned from a delightful holiday in Italy.

A highlight of our stay was the Tuscany tour that we had with your company!

On 19th of September 2005, we were cheerfully met at our hotel, The Monna Lisa, by Guido. He couldn't have been more gracious, accommidating and informative. Not only did he speak perfect english and share with us a great deal of information, he was also a delightful person to spend the day with.

I just wanted to let you know how pleased we were with your service and with our driver/tour guide, Guido.

If we have the privaledge of returning to Firenze , we will definitely use your company again. We will also refer friends to you.

Thank you and Guido again for making our stay in Firenze a very special one!

would like to remark how good the tour was. We very much enjoyed the Chianti tour.
Everything was execellent. I also would like to say how professional and kind our driver Alberto was.
Thank you for providing such a quality service.

I realize it's already been 2 weeks since our family was in Florence but I didn't want anymore time to go by before writing you to say how much we enjoyed the arrangements you made.

All 5 of us had a great day and saw so much more than we would have either on the cruise excursions or on our own.

Guido was a fabulous host and took great care of us - very personable and professional.

I know of 2 other families so far that are booking European trips for 2006 and have passed your contact information along.

You have our full recommendations.

Thank you again and enjoy the quieter times now that summer is winding up.
I am writing you this email to say Thank You for a great experience with your company.

I rented a van for my group on Sept. 6th for Florence tour and Chianti tour and your driver, Guido, was fantastic!!!!!!!!

Whatever you are paying him.......should be doubled because he made our entire trip great!!!!!!!

He was very knowledgeable and we loved him. Our experience in Rome with that driver was horrible (not your company).

SO PLEASE tell him THANK YOU from the California gang!!!!!!!
I wanted to take a moment to extend to you our impressions of your vehicles and drivers. We made our arrangements with trepedation only because this was all a very new experience for us. We had never been to Europe and weren't quite sure what to expect nor had we ever made travel arrangements online.

May I say, however, from the moment we met Alberto in Naples to the last moment we were dropped off by Simone in Livorno, your drivers were professional, polite, knowledgeable and the vehicles comfortable and roomy.

We were so impressed with what we were able to experience on our three tours in Italy ; we will likely never take another bus tour again. The ability to travel in areas that others could not get to and the flexibility of our schedule was valuable.

The resturaunts that Alberto, Giampaolo and Simone selected for our mid-day meal were just what we were looking for.

Your company helped to make our holiday memorable and extremely enjoyable.

Thank you very much!

Should we have an opportunity to travel abroad again, we will certainly call upon you again. If you could please share this message and the attached photos with "our favorite Italian drivers", we would be most grateful.

Just a quick note to tell you how much we enjoyed our driver Sabario.

He was so gracious, informative and made our day in Florence unforgettable. Thank you again!

Yours truly,
We just wanted to let you know how much we enjoyed the tour of Rome on the 4th August and the Amalfi coast on the 5th. The drivers were both lovely and helpful and informative. The vehicles were great and really suited our needs. We shall certainly keep your details on file and contact you again next year. The tours you set up were the highlight of our cruise. We are in the Mediterranean on a cruise again next year in July / August. When I have confirmation of the ports I shall be in touch.

Many many thanks.

It made a huge difference to the pleasure my Mum in particular was able to get from the tour to have it tailored to our needs and the length not too long.

Thank you again and many thanks too to Daniel in Rome and Umberto in Naples.
Our trip was great and using Prestige Rent made it more enjoyable. The guys were efficient and professional. I actually referred your company to my neighbors who will be visiting Italy next June. We might be returning next year and will certainly use your service again.

Michelle, I wanted to take the time to Thank YOU so much for all of your help with our tour of Rome.

We had Manual (Manny) as our driver. He was fantastic. He took us everywhere we wanted to go and more. He really knows the back doors to many sites and was extremely friendly and personable.

We really enjoyed his hospitality and would recommend your company to anyone that is taking a trip to Rome.

Thanks again for all of your help!
I just want to thank you for coordinating our wonderful private tour in Rome... I can't say enough nice things about Emanuel our driver! We so enjoyed him... he was professional- courteous- friendly- and got us in to see things we would have never been able to manage. He gave us privacy as a family yet was there for our every need.

I will highly recommend your services to friends and I don't know how your other tour guides are but I can't imagine re-booking with anyone else... please make sure that Emanuel knows how much we appreciated him and his kindness - we will never forget that day!
We recently returned to the USA from Florence and would like to take this opportunity to compliment you on a wonderful day trip to Cinque Terre. Our driver Guido was so very professional and very helpful to us so that we had a wonderful day. His English was superb!!!! I'll be happy to share your name with others. We were traveling as a family of 6.

Grazie Mille,
I'm sorry it has taken me so long to write you about our tours, but somehow the times goes too by quickly. I am speaking for our entire group of 8 we had a wonderful time on both our tours to Pisa/Florence and Rome . We had Alberto for Pisa/Florence - I told him to tell you hello. He was so nice and shuttled us quickly from Pisa to Florence . He was more than accommodating with my brother in his wheelchair.

We had Luca in Rome and what a nice guy. He is so knowledgeable and pointed out so many things. I never thought I would see Rome again in one day - but we did. The only thing we didn't get was ice cream at Gioletti's. Maybe next time! The van we had in Rome was tough for my brother to get in and out of, but Luca and Manuel (our driver) offered their assistance every time we stopped.

We would highly recommend your tour company to anyone coming that way and I hope in the future we get back that way and we will again contact you.

The group said the tours wouldn't have been half as much fun without your tours and the great tour guides!
Just wanted to drop a line to let you know how much we enjoyed using your agency and tell you what a terrific tour guide Guido was on our journey to Pisa and Lucca and onto Castelnuovo di Garfagnana. Guido couldn't have been any more attentive and informative.

We had a wonderful and safe journey and shared our stories with the people we traveled with and our travel agent who will hopefully pass your agencies' info onto to many more of her clients. I would be happy to go online to post a review of our great experience. Let me know what the best way of doing this would be that would be most beneficial to you. Thanks again for a wonderful memory.

We hope to use you guys again in future visits!
Hi Michelle, It's Carol O'F. We used your services for our "Chianti Tour" on our visit to Tuscany . I just wanted to let you know that we had an absolutely incredible tour! It was one of the highlights of our trip! Our driver "Savario" sp? was great. An excellent driver; he gave us information on the areas he drove through, made helpful suggestions, including our jaunt to Sienna ; was always pleasant, on time and attentive to our needs. The van was very comfortable. With warmest thanks to you and Savario,
Sorry I was not able to get to meet you while I was in Florence , but as you know, we were pretty busy. I just wanted to thank you for all that you did for us. We really liked having our own private tours and they worked out very well.

All 3 of our drivers were great. All 3 had very different personalities. As you know in Florence we had Guido. He was so nice and easy to talk to and very patient when any of us were a little late. Having the reservations at the Academia and the Uffizi was the best!. Guido like that too. He said that he liked going to the front of the lines and getting in before everyone else! He felt special, as did we. He did all of the things that we wanted plus he took us to Michaelangelo park so we could see Florence from high up.

What a beautiful city. Pisa was nice too, but we really liked Florence . I can't wait to go back there and spend more time just walking around the streets and shopping at the Ponte Vecchio. Then in Rome we had a driver named Aldo. He was very entertaining, and passionate about what he was speaking about. Even when he was talking to other drivers on the street, he was really 'into' his conversations (arms and hands flying around!!! It was fun to watch). He took us to all of the places we wanted to see and told us all about them while we were in route. He took us to a great place for lunch, we had antipasto and dessert it was most delicious. Then we went to Naples . Our driver there was Angelo.

He was pretty quiet at first, but once he felt more comfortable with us, he opened up. He took us to Pompeii first, to avoid the heat of the afternoon. He directed us to get a guided tour of the city which turned out to be very good. We learned a lot. Then it was off to the Amalfi coast. It is breathtaking!!!! We stopped on the ourskirts of Positano (which by the way is where Angelo lived) to take pictures of the town. We just couldn't believe our eyes!!! More beautiful that any pictures!!! We then went to Ravello for a little ceramic shopping and lunch. Lunch was outstanding. We had a plate of salads, 4 different ones, and then a pasta mista, 5 different pastas, that melted in our mouth!!! After that we had to travel back to the ship.

I guess you can tell that we REALLY did have a good time. I just wanted to let you know how much I appreciated all you did for us and to also let you know how great our drivers were.

Maybe I'll be able to meet you next year when we are in Florence !

Take care!
Just wanted to advise my client had a great time on her tour you arranged!!! Thanks again for your professional and exceptional services!!!!

I cannot begin to tell you how much your companies tours meant to our trip to Italy . Everyone of your tour guides was super, and very knowledgeable. They gave us such a great perspective of the various cities and went out of their way to make sure that we were happy with what we were seeing. Our children which are university age told us we could not have planned a better trip. Fausto, Savier and Paolo (please excuse the spelling) were just a real delight. I will definitely pass on your name to other friends who travel to Italy . Do you handle tours in any other countries? Do you have companies you affiliate with in other countries?

Thanks a million and if you ever have a client who would want to talk to someone who has experienced your services please have them call or e-mail me.

Continued success,
We just returned to USA, and I wanted to tell you what a wonderful time we had, and it all started out with an exceptional tour with your company and our driver Albert. He was most accommodating to our needs, we relied on his suggestions as to what was most important to see and we saw more than all the other people in our group due to his efficiency.

We hope to return and will remember your company for future private tours.

Ps. We took a bus tour to Sienna with 40 people one day and it was awful, rushed, crowded and slow moving, never again.